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Difficult to cancel subscription

Company

Sun Sentinel

Date

Nov 6, 2022

Industry

Other

Description

It’s very easy to subscribe to this newspaper and enter your credit card information. You can go back and change the card you use for payment. Impossible to cancel or remove credit card information without having to speak to customer service. The CSR’s that take your call will offer a cheaper subscription but the information they provide is not accurate. Took three calls to cancel the subscription after they attempted to triple the cost.

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