1-800-Flowers Subscription cannot be cancelled online
Company
1-800-Flowers
Date
Feb 8, 2022
Industry
Retail & Shopping
Description
Difficult to cancel the annual fee for free shipping (the “passport”) which I thought I had canceled but that I’ve paid unwittingly for the last two years without catching it. It cannot be done online at the 1800Flowers website. A call to customer service involves many repeated questions, long holds, and a sales attempt, i.e. 43 minutes to get them to agree that the annual charge was canceled and won’t be repeated.