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1-800-Flowers Subscription cannot be cancelled online




Feb 8, 2022


Retail & Shopping


Difficult to cancel the annual fee for free shipping (the “passport”) which I thought I had canceled but that I’ve paid unwittingly for the last two years without catching it. It cannot be done online at the 1800Flowers website. A call to customer service involves many repeated questions, long holds, and a sales attempt, i.e. 43 minutes to get them to agree that the annual charge was canceled and won’t be repeated.

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