Deceptive design choice to unsubscribe from email
Company
COKODIVE
Date
Nov 19, 2023
Industry
Retail & Shopping
Description
I purchased an item from Cokodive and as many online shops do, they auto-subscribed my email address to their promotions marketing. When trying to unsubscribe, I noticed the link labeled “unsubscribe” at the bottom of their email message is purposely the same color as the email’s background. I could only find the “unsubscribe” link by highlighting various areas at the bottom of their marketing email.