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Difficult to cancel membership


Planet Fitness


May 26, 2023


Health & Wellness


During the height of pandemic (last year) my wife and I were on lockdown. We noticed on our credit card statements that Planet Fitness continued to collect their monthly charge. We attempted to cancel our membership by going to the Planet Fitness website only to find there was no way to cancel online. I had to call my gym only to be told I had to submit a notarized letter before they would entertain my request. Needless to say, we are no longer interested in becoming members.

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