Description

This is an Email and VPN provider;

If you cancel your subscription it will be canceled with immediate effect, and the remainder of the month will be given back to you as “credits”, which you’re supposed to spend on some of their services at some point.

The only way to stop the subscription and not lose money/value is to cancel it *exactly* on the last day of your subscription.

So… of course people end up missing the reminder and get stuck with another month.