Difficult to cancel services
Oct 13, 2023
Multiple calls to Spectrum to cancel Internet which were transferred through endless “other lines”, transfer wait times taking up to 40 minutes, which calls resulted in total obliteration of any clarity that services had been canceled. They even hung up, simply forcing the whole web again, and it was all different from the last. Bills continued without service rendered, for months. Calls to address the bills, each and every one, resulted in the same consuming and blindingly unproductive loops and hurdles. This has been endured every month. I find out that it’s actually not over only when yet another bill shows up. This is currently still unresolved, I am forced into another exhausting slew of calls to address the bill.