Difficult to cancel subscription
Company
Ooma
Date
Oct 5, 2023
Industry
Smart Devices
Description
It’s easy to sign up, but if you want to cancel you can’t do that online. You have to call them, navigate through a lengthy phone tree, talk to a CSR, wait to get transferred to a retention agent, answer a bunch of questions and listen to the agent babble on about trying to get you to not cancel before they will honor your cancellation.