Difficulty in WSJ Journal cancellation
Company
The Wall Street Journal
Date
May 4, 2022
Industry
Other
Description
I signed up online for short-term, low-priced subscription, but automatic subscription renewal cannot be cancelled online. You have to phone in the cancel, wait for a long time on hold (25 minutes into the call for me before anyone answered) and resist repeated and varied upselling tactics.
Where can you find this?
View Dark Pattern![](https://darkpatternstipline.org/wp-content/uploads/2021/05/Screenshot-2022-05-04-at-12.16.53-PM-1024x446.png)