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Forces me to chat or talk to someone to cancel my subscription

Company

SiriusXM

Date

May 22, 2022

Industry

Other

Description

You MUST talk to a live agent to cancel your account. Once you are connected with a live agent, they ask you many times about why you want to cancel and they try to sell another promotional rate. They put you on hold for a long time. I have had three different subscriptions over the course of several years and it’s ALWAYS the same tactic.

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