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Keeps subscription difficult to cancel

Company

Keeps

Date

Feb 7, 2022

Industry

Health & Wellness

Description

I tried to stop my subscription, and found it was impossible to do so from the website. They require you to put a hold on your plan or call in customer service; there’s no way to stop the plan without calling them in. After I initially emailed them, it took several strongly worded emails before they finally put my plan on hold. Their emails kept referring me back to the website, where, again it was impossible to do anything.

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