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Wrong instructions to cancel auto-reload

Company

Metropolitan Transportation Commision

Date

Oct 27, 2023

Industry

Other

Description

Clipper Card website does not provide a way to cancel auto-reload.
Website has these instructions: “Log in to your Clipper account. Find your card and select Manage Auto-Reload from the More Options menu. Your Auto-Reload is now cancelled.”
But after clicking on the More Options menu, I don’t see the “Manage Auto-Reload” option. Also cannot find anywhere to cancel on the page.

Where can you find this?

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