A person will be disadvantaged by not having the agency and choice to make informed decisions through the product or service. E.g. A social profile is public by default, there is disguised data collection or price obfuscation in the user experience.
March 04, 2022
Transunion Credit Reference Agency (UK)
Transunion Credit Reference Agency’s bad cookie design
June 02, 2021
Scientific American (along with a host of other sites)
Required cookie tracking without a simple right to refuse
May 10, 2021
Forced me to agree to personalized advertising in a popup to continue playing
An online gaming company forces me to agree to personalized advertising
April 26, 2021
Persuaded me to use the browser with button colors
Upon setting up a new PC, this popup asks if I would like to browse the web using Microsoft Edge. The "Get Started" button is highlighted in blue while the "Maybe later" option is grayed out, nudging me to use the platform with colors.
April 13, 2021
The New York Times
Made it difficult for me to unsubscribe
Instead of providing a direct button to cancel your subscription, a person must chat with a customer care advocate or call the company within certain business hours to cancel.
November 19, 2020
Sanity & Self
Made my mental health “private account” off by default
A mental health app company chose to select “Private Account” OFF by default, as opposed to turning it on.
September 28, 2020
Made the mailing list opt-out in an inconspicuous spot
Companies may choose certain options by default such as privacy settings and pre-checking boxes that opt-people into email lists.