Difficulty in subscription cancellation
October 03, 2022
The Chicago Tribune allows you to establish a subscription online (quite easily) and even manage your subscription address, vacation holds, and report missed papers online. HOWEVER, they do not allow you to cancel your subscription online, this requires a phone call and only when their customer service center is open. They will also try to dissuade you from canceling by not honoring your request (eg. “I’m going to go ahead and leave this active for your convenience and then you can call next month to cancel”) even if trying to prevent rebilling.
Where can you find this?
- Wasted Time