Everlane defaults to store credit instead of offering a refund for returns
Company
Everlane
Date
February 25, 2022
Industry
Other
Description
Upon returning clothing from Everlane, the return receipt first instructed me to click ‘Add my Return Credit’ below to activate my Return Credit for use on Everlane.com so I would use the money to shop their site instead of getting a refund to my credit card. Way at the bottom of the email, they offer a refund to the original payment method as a last choice.
Where can you find this?
View Dark PatternHarm Type(s)
- Felt Tricked
