Forces me to chat or talk to someone to cancel my subscription
May 22, 2022
You MUST talk to a live agent to cancel your account. Once you are connected with a live agent, they ask you many times about why you want to cancel and they try to sell another promotional rate. They put you on hold for a long time. I have had three different subscriptions over the course of several years and it’s ALWAYS the same tactic.
Where can you find this?View Dark Pattern
- Wasted Time