Hid fees in my delivery takeout digital receipt

Company

Grubhub

Date

September 15, 2020

Industry

Smart Devices

Description

A company hides and does not clearly explain all the costs associated with the purchase. This may cause the user to feel a loss of control in being able to make an informed decision.

The screenshot was taken directly from the Grubhub iOS app in September 2020.

Where can you find this?

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Harm Type(s)

  • Lost Money
Hid fees in my delivery takeout digital receipt

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