Didn’t clearly inform me about membership renewal charges

Company

ABCMouse

Date

September 01, 2020

Industry

Education

Description

An online children’s education company failed to disclose important information to consumers, “leading many consumers to be renewed and charged for memberships without their consent,” according to the FTC.

The ABCMouse investigation was led by the U.S. Federal Trade Commission in September 2020.

Where can you find this?

View Dark Pattern

Harm Type(s)

  • Denied Choice
  • Felt Tricked
  • Lost Money
Didn’t clearly inform me about membership renewal charges

Look Familiar?

Report a Pattern

More Sightings