Description

When selecting the lowest fare for any flight and clicking “continue”, a pop-up shows up telling that “You selected selected our most limited fare” and “recommends” to upgrade. The options given are “Change my fare” in a huge red button on the right corner (how and where normally continue buttons are in the site), and “I accept the restrictions on the Basic Fare” in a small text link on the left corner.
This is not only tricky but also makes you feel a little shame and discomfort.

Harm Type(s)

• Felt Tricked